Type:
Not planned session
For organizations, knowledge and inovation are the keys to make the
difference. However managing what a company knows and what is going on
inside and outside the firm is truly challenging when every one is envolved.
Using Drupal as our basestone, we were able of enroll 600
collaborators from dozens of teams of a Multinational Telecom Company in Portugal to document
what they know, to capture and broadcast their daily activity and to
show to every team and every team member what is important for them,
wherever they want and whenever they want!
Enterprise knowledge management has been the focus of many software
products in the last decade. However most of these products have
proven to fail on capturing everyone's inputs and on customizing the
information in order to meet people's constant requirements.
Drupal allows users with different roles to create rich contents
with defined properties. These contents give shape to a big infomation
cloud, in which users can categorize them using either the organization's language
(taxonomy) or their personal one (tags). This categorization